Privacy Policy – Greenhouse Emporium, LLC
Effective Date: January 23, 2026
Last Updated: January 23, 2026
This Privacy Policy explains how Greenhouse Emporium, LLC (“Greenhouse Emporium,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from ghemporium.com (the “Site”), contact us, or otherwise interact with our services (collectively, the “Services”).
By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
1) Who We Are / Contact Us
Business: Greenhouse Emporium, LLC
Website: ghemporium.com
Email: [email protected]
Mailing Address: 102 Wonder World Dr #304-552, San Marcos, TX 78666
2) What We Collect
We collect information in three main ways: (1) what you provide, (2) what is collected automatically, and (3) what we receive from service providers.
A) Information you provide
When you use the Site or place an order, you may provide:
- Contact information: name, email, phone number, billing and shipping address
- Order information: items purchased, order history, returns/exchanges, and order notes
- Customer support information: messages and information you share when contacting us
No customer accounts: We do not offer customer accounts or user profiles on the Site.
B) Information collected automatically
When you browse the Site, we may automatically collect:
- Device and usage information: IP address, browser type, device identifiers, pages viewed, links clicked, referring/exit pages, and approximate location (derived from IP address)
- Cookies and similar technologies: to help the Site function (cart/session), measure performance, and improve the Site (see Section 6)
C) Information from third parties
We receive information from service providers that help run our business, such as:
- Payment processing (Stripe): confirmation of payment status and transaction details (we do not receive or store full credit card numbers)
- Email/CRM tools (Mailchimp, HubSpot): subscription status, communications history, and campaign engagement (like opens/clicks, when enabled)
- Analytics & advertising measurement (Google Analytics and Google Ads): site usage data and conversion measurement (e.g., purchases or form submissions attributed to ads)
3) How We Use Information
We use information to:
- Process orders and provide services (payments, shipping, returns, order updates)
- Communicate with you (transactional emails, support replies, order-related messages)
- Provide customer support and respond to requests
- Improve and maintain the Site (troubleshooting, analytics, performance)
- Measure advertising performance (including Google Ads conversion tracking)
- Prevent fraud and protect our business (security, risk monitoring)
- Send marketing communications (if you opt in) via email and/or other allowed channels
- Comply with legal obligations (tax, accounting, recordkeeping, responding to lawful requests)
4) How We Share Information
We share information only as needed to operate our Services, including with:
- Service providers who help run our Site and business (hosting, email/CRM, analytics, customer support tools)
- Payment processors (Stripe) to process payments
- Shipping and logistics providers to deliver your order and provide tracking
- Professional advisors (accountants, legal) as needed
- Authorities or others when required by law or necessary to protect rights, safety, and security
We do not sell your personal information for money. We may share limited information with advertising partners (such as Google) to measure ad performance and, where enabled, to deliver ads that may be more relevant to you (including remarketing). You can control cookies through your browser settings.
5) Marketing Choices
If you join our email list, you can opt out anytime by using the unsubscribe link in our emails.
Even if you opt out of marketing messages, we may still send non-promotional communications (like order confirmations, shipping updates, and customer service replies).
6) Cookies, Analytics & Advertising Measurement
We use cookies and similar technologies to:
- keep the Site working (like cart and session functionality),
- understand how visitors use the Site (Google Analytics),
- measure advertising performance (Google Ads conversion tracking),
- improve performance and user experience.
You can control cookies through your browser settings (including blocking or deleting cookies). If you disable cookies, some Site features may not function properly.
Note: We do not currently offer a separate cookie preference banner or cookie management tool.
7) Payment Information
Payments are processed through Stripe. We do not store full payment card numbers on our servers. Stripe’s use of your information is governed by their own privacy practices.
8) Reviews and Public Content
If you submit a product review or other public content (for example, through a reviews provider such as Shopper Approved or other review tools), what you post may be visible to others depending on how the review feature is configured.
9) Data Retention
We keep personal information only as long as reasonably necessary to:
- fulfill orders and provide Services,
- keep business records (including tax/accounting),
- resolve disputes,
- enforce agreements and protect our business.
10) Security
We use reasonable safeguards designed to protect your information. However, no website or transmission is completely secure, and we cannot guarantee absolute security.
11) Children’s Privacy
Our Site is not intended for children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at [email protected] and we will take appropriate steps.
12) U.S. State Privacy Rights
Depending on where you live, you may have rights to:
- request access to personal information we have about you,
- request correction of inaccurate information,
- request deletion of certain information (subject to legal exceptions),
- request a portable copy of certain information,
- opt out of certain types of processing where applicable under state law.
To submit a request, email [email protected] with the subject line: “Privacy Request”.
We may need to verify your identity before fulfilling a request.
13) Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Site after changes means you accept the updated policy.